.
Privacy Policy
1. Who are we?
WFR Solutions is a trusted international company specializing in recruitment, study abroad, and visa assistance services.
We connect talented individuals with global opportunities — whether they are seeking a career abroad, an educational journey, or professional visa support.
Global Reach. Personalized Approach.
With a growing international network and a team of dedicated experts, WFR Solutions provides professional support across three key areas:
Recruitment Services: Helping candidates secure the right jobs with reputable companies across multiple countries and industries.
Study Abroad Programs: Guiding students through every step — from university selection to application and admission — ensuring a smooth study abroad experience.
Visa Assistance: Offering complete visa support services for work, study, and travel, with personalized consultation and document preparation.
Over the years, WFR Solutions has proudly assisted thousands of candidates and students in achieving their international goals, building a bridge between ambition and opportunity.
2. What does this Policy cover?
We at WFR Solutions take your personal data seriously. This Policy:
sets out the types of personal data that we collect about you
explains how and why we collect and use your personal data
explains how we manage your data specifically when you sign up for Job Alerts or Study & Visa Updates (see section 6)
explains when and how we process your data using Artificial Intelligence
explains when, why and with whom we will share your personal data
explains how long we keep your personal data for
sets out the legal basis we have for using your personal data
explains the effect of refusing to provide the personal data requested
explains the different rights and choices you have when it comes to your personal data
explains how we may contact you and how you can contact us
3. What personal data do we collect about you?
We collect the information necessary to be able to find suitable job, study, and visa opportunities and further information needed so our team can assess your eligibility through the different stages of recruitment or application processes. This information includes your name, personal and corporate email address, postal address and telephone number, educational records and training, work history and performance, CV/resume, right to work or study documentation, compliance and identity documentation, references, and links to your professional profiles available in the public domain, e.g., LinkedIn, business Facebook, or corporate website
Depending on the nature of the opportunity or service you are being considered for, and the applicable jurisdiction, we may need to collect and process special categories of personal data about you, which may include information about your health (including details of any sick leave), disability status, criminal convictions (if relevant), or membership of professional or trade associations. Please see section 10 below for the legal basis for such processing
With your consent, your image and/or voice may be recorded where you are participating in webinars, events, or video interviews. Depending on local laws, we may also record telephone calls with our consultants for training or operational purposes. Our systems may also identify your telephone number and record call details
As part of our commitment to equality of opportunity and to monitor compliance with our policies, we may ask you to complete an equality monitoring form voluntarily and anonymously for statistical analysis
We may also collect information such as your name, email address, and telephone number if you are a business contact such as an employee of one of our clients or partners, or one of our employees or applicants provides us with your contact details as an emergency contact or referee
We may also collect your IP address and other technical information as described in Section 5 of this Privacy Policy
4. Where do we collect personal data about you from?
The following are the different sources we may collect personal data about you from:
Directly from you. This is information you provide while searching for a new opportunity, applying for study programs, or during visa application processes. For example, by filling in candidate or student registration forms in person or on our websites (including www.wfr.life) or by corresponding with us in person, by phone, e-mail, messaging app or otherwise. It includes information you provide when you attend our events, webinars, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, contribute to a report or interact with us at a conference, and when you report a problem with our site
From an agent/third party acting on your behalf. This may be your own limited company, a recruitment business, or an education/visa agency helping you with applications to WFR Solutions
From suppliers or clients. We may collect your name and contact details as a business contact for your organisation
From our website or apps. We may collect your IP address and other data about your engagement with our website or apps, for example, the pages you view. Our Cookie Policy provides more information
Through publicly available sources with professional or academic relevance. We use sources such as professional social media and networking sites (including LinkedIn), job boards, online CV libraries, and corporate or educational websites
By reference or word of mouth. You may be recommended by a friend, former employer, former colleague, or present employer, or we may get a reference from your previous employer or a named referee included on your application form or CV
Where we collect your information through publicly available sources as set out above, we may use software programmes to help search for suitable candidates or students for particular roles or programs
The legal bases for processing are set out at Section 10
5. How and why do we use your personal data?
We use your personal data so that we can provide our services to you, including to:
carry out our obligations arising from any contracts we enter into with you
provide you with information about job vacancies, study programs, and visa opportunities and assist you in finding a suitable position or program by matching your skills, experience, and education with potential employers or institutions. We initially collect basic information such as contact details, role/program interest, and experience, then collect more information at interview or application stages
if you work for a client or potential client looking to fill roles, contact you about candidates, and share your contact details with candidates or applicants, at interview stage and subsequently
maintain our business relationship where you are a user of our website, a client, or candidate
provide recruitment, study guidance, or visa assistance services and support businesses’ or students’ resourcing or application needs
manage temporary or contract assignments if you are engaged by WFR Solutions as a temporary worker
assist in managing our relationship with you and our clients, and perform administration or operational functions
match potential employees’ or students’ skills and education to suitable roles or programs, or contact you about opportunities with WFR Solutions
share information with certain third parties (see Section 9 below)
record your IP address, operating system, and browser type for system administration and to analyse visitor trends and traffic on our websites; this information does not identify you individually and is not normally passed to third parties. We may also use your data to ensure that content from our site is presented in the most effective manner for you and your device
assist in keeping our site safe and secure
notify you about changes to our services or this Privacy Policy
carry out market research, marketing analysis, and satisfaction surveys
advise you of news, industry updates, events, services, promotions, and competitions relevant to your career or organization, if you provided your contact information for such communications. You may unsubscribe at any time using the unsubscribe link or by contacting us
subject to the relevant laws and regulations in your jurisdiction, record or listen to telephone calls with our consultants for training and operational purposes. Our systems may identify your telephone number, record the fact you called, what number you called, and call duration
with your express consent, use videos or audio recordings which include your image and/or voice where you are presenting, part of a panel discussion, or a video interview for marketing or other business purposes
comply with our legal obligations and rights, under contracts and at law, and cooperate with authorities and investigations
6. How do we manage your data when you sign up for Job Alerts?
If you sign up for job, study, or visa alerts, the data you provide is held separately from any other data we hold and will only be used to send you alerts. It will not be used for any other purpose
By clicking on the link in the alert, you can:
unsubscribe from alerts
request deletion of your alert data
request copies of your alert data via the link in your alert
If you wish to unsubscribe from any other marketing communications, you can do so by clicking the link at the bottom of the communication
Any other rights you are entitled to exercise regarding your data should be exercised as set out in section 16
7. How do we process your data using Artificial Intelligence?
We do not carry out any automated decision making in relation to any data subject whose data we hold. There is human intervention in all our processing of personal data. We do not score or profile our data subjects
We use Artificial Intelligence to carry out the following limited activities:
summarizing CV/resumes
creating executive summaries and/or overviews of a candidate’s qualifications, skills, and experience
identifying specific skills or characteristics of candidates from their CV/resume that are required for a role, such as fluency in a specific language or preferred location
creating emails to candidates in relation to a specific role or roles
creating emails to clients in relation to a specific candidate
creating screening or interview questions based on a particular job specification or a candidate’s CV/resume summary
Your data is ringfenced within our systems and is not:
used to train any AI tools other than our own ringfenced AI tool
made public through the AI tools
used to develop any other AI or product or service, whether of WFR Solutions or any third party
We use the following tools and further information about the tools can be found at the links below:
Bullhorn Co-Pilot: Bullhorn Responsible AI Statement | Bullhorn
Microsoft Azure OpenAI: Responsible AI Solutions | Microsoft Azure
Chat GPT: Enterprise privacy at OpenAI | OpenAI
8. How long do we keep your personal data for?
We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. We may retain some of your information after you cease to use our services if necessary to meet legal obligations, such as for tax and accounting purposes
When determining the relevant retention periods, we consider factors including:
our contractual obligations and rights in relation to the information involved
legal obligations under applicable law to retain data for a certain period
our legitimate interest where we have carried out a balancing test (see section 10 below)
statute of limitations under applicable law(s)
potential disputes
if you have made a request to have your information deleted
guidelines issued by relevant data protection authorities
Otherwise, we securely erase your information once it is no longer needed
9. Who do we share your personal data with?
Your personal data may be shared with certain third parties who are subject to contractual obligations of confidentiality and compliance with relevant laws, including:
our clients who have positions to fill, to determine whether you are a good fit for the available position. Our clients are global and cover various sectors including Legal, Compliance, HR, Tax, Treasury, Marketing, Executive Search, Education, Study Programs, and other markets
the end client who you may be placed with through an intermediary such as an RPO or education/visa partner
our employees or other parts of WFR Solutions globally (including subsidiaries and parent company)
suppliers, contractors, and agents performing services for us, such as professional advisors (accountants, lawyers), IT software and service providers, research and mailing houses, event organisers, payroll and financial service providers, analytics and search engine providers, credit reference agencies, insurance brokers, compliance partners, and other sub-contractors for assessing your suitability for a role or program
third parties in connection with business sale, merger, liquidation, receivership, or transfer of assets provided they use your personal data only for the purposes you provided it
prospective partners, clients, and other reputable third parties to disclose aggregate statistics about our site visitors and candidates for lawful purposes, without including personal identifying information
if required by law, a court order, or a regulatory authority, or if necessary to protect, defend, or enforce the rights of WFR Solutions
10. What legal basis do we have for using your information?
For candidates, contractors, referees, clients, and applicants to work with WFR Solutions, our processing is necessary for our legitimate interests. As a recruitment, study, and visa assistance business, we introduce candidates and students to clients, educational institutions, or program providers for permanent employment, temporary placements, study programs, or independent professional contracts. The exchange of personal data of our candidates, students, and client contacts is essential for assessing suitability for potential roles or programs, finding candidates or students, and contacting clients and referees
To support our candidates’ and students’ career or study aspirations and our clients’ or institutions’ resourcing needs, we maintain a database of candidate, student, and client personal data, containing historical information as well as current requirements. To maintain, expand, and develop our business, we record personal data of prospective candidates, students, and client contacts
We need to attract suitably qualified and experienced staff and partners to maintain, expand, and develop our business and comply with legal and contractual obligations to clients, candidates, students, and temporary workers
We carry out a balancing test to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests. We keep a record of these balancing tests. You have the right to find out more about these balancing tests by contacting us
We will rely on contract if we are negotiating or have entered into a placement, study program, or service agreement with you or your organisation
We will rely on legal obligation if legally required to hold information to fulfil obligations, such as disclosure to public authorities, regulators, or investigations
If you are interviewed or submitted as a candidate or student, this may involve processing sensitive personal data such as health information necessary for performing a role or qualifying for a study program, based on national laws
Where no legal basis exists, we will ask for your express consent orally, by email, or online for the specific activity, and record your response. You may withdraw your consent to this processing at any time (see Section 16)
11. What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal data necessary, object to, or withdraw your consent (where applicable), WFR Solutions may not be able to match you with suitable job, study, or visa opportunities
12. Do we transfer your data across international borders?
To better match your profile with opportunities, for business development, systems development, or to allow our suppliers to provide services, your personal data may be transferred to clients, educational institutions, partners, and WFR Solutions global offices
These countries’ privacy laws may differ from your home country. Where we transfer data to a country not deemed to provide adequate protection, we comply with applicable privacy laws and implement security measures and contracts to protect your data
To learn more about how we safeguard your information during transfers, contact us at contact@wfr.email
13. Security and storage of your data
Safeguarding personal data and respecting confidentiality is important to WFR Solutions
All information you provide is stored securely. We take technical and organisational measures to protect your data. While we strive to prevent loss, misuse, or alteration of data, we cannot guarantee absolute security
14. Using our websites – internet-based transfers
Transmission of information via the internet is not completely secure. While we protect your personal data, transmission to our site is at your own risk. Once received, we use strict procedures and security features to prevent unauthorised access
Our websites may link to external websites operated by other organisations, which may collect personal data when you visit them. These websites have their own privacy policies, and WFR Solutions does not accept responsibility for third-party privacy practices. Please check these policies before submitting personal data
15. Do we use Cookies to collect personal data on you?
To provide better service on our websites, WFR Solutions uses cookies. These cookies may collect information about your browsing activity on our site, such as pages visited, time spent, and preferences. This information helps us improve your experience, customise content, and understand website performance.
We do not use cookies to collect sensitive personal data, and your personal information collected through cookies is handled securely and in accordance with this Privacy Policy.
You can control or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled
16. Keeping our records accurate and up to date
By law, you have a number of rights regarding your personal data. Further information and advice about your rights can be obtained from WFR Solutions using the contact details at the end of this Policy or from the data protection regulator in your country
Rights and what they mean:
The right to be informed: You have the right to clear, transparent, and easily understandable information about how we use your data and your rights. This Privacy Policy provides that information
The right of access: You can obtain access to your information if we are processing it, and view certain other details similar to those in this Privacy Policy, to ensure we are using your data in accordance with data protection law
The right to rectification: You are entitled to have your information corrected if it is inaccurate or incomplete
The right to erasure: Also known as ‘the right to be forgotten’, you can request the deletion of your information where there is no compelling reason for us to keep it. This is not a general right; there are exceptions
The right to restrict processing: You can request that we block or suppress further use of your information. When processing is restricted, we may still store your data but may not use it further. We keep lists of people who have requested this to ensure the restriction is respected
The right to data portability: You can obtain and reuse your personal data across different services. For example, if you switch to a new provider, this enables you to safely and securely move, copy, or transfer your information between systems without affecting its usability
The right to object to processing: You can object to certain types of processing, including direct marketing or if you no longer wish to be contacted about job, study, or visa opportunities
The right to lodge a complaint: You can lodge a complaint with your national data protection regulator if you are unhappy with how we handle your personal data
The right to withdraw consent: If you have given consent to us using your personal data, you can withdraw it at any time. This does not make any previous processing unlawful. This includes withdrawing consent for marketing communications
We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover administrative costs for providing information in certain circumstances
17. Keeping our records accurate and up to date
WFR Solutions will review the personal data it processes to ensure it is up to date and accurate. Your co-operation in helping us keep your personal data accurate by informing us of any change of name, email, phone number, or address is an important part of this. If you would like to review or change the details you have supplied, you may do so at any time by notifying us in writing
18. Changes to our Privacy Policy
This Privacy Policy was last updated in October 2025. WFR Solutions may update this Privacy Policy from time to time. If we make changes, we will post them on our website and, where appropriate, notify you by email. The date of issue will be indicated. We recommend checking the terms of this Privacy Policy periodically to stay up to date with any changes
19. How will we contact you?
We may contact you by phone, email, or social media. If you prefer a particular method over another, please let us know
20. How can you contact us?
If you are unhappy with how we have handled your information or have further questions on the processing of your personal data, you can contact us at:
Email: contact@wfr.email
Phone: +44 161 496 0191